Finding the space between
About Me
Hello, I’m Stephanie.
I’m an HR program manager-turned-user researcher pursuing opportunities to translate insights to accessible solutions. my experience in HR and recruiting programs afforded ample opportunity to explore the intersection of big data and human empathy.
Through mixed methods analysis, I hope to build authentic space to normalize designing for the individual.
Take a look through my site to learn more about what I do and how I do it.
My Work + Methods
I work in mixed methods, merging qualitative analysis with quantitative techniques.
My experience in tech industry HR and Recruiting Programs afforded many opportunities to explore the intersection of data driven decisions coupled with human empathy.
Methods include:
Card sorting, contextual inquiry, diary studies, moderated and unmoderated studies, persona development, process flow analysis, survey methodology, usability testing, user story mapping, workshop facilitation.
Case Studies
Dropbox Backup IA
Understanding how intuitive information architecture may create a better user experience for Dropbox Backup.
Power to the Players
An accessible and inclusive concept for the low-vision gaming community to address the primary problem statement: Interpreting game information is a barrier to entry to enjoying and playing video games.
Monolog
Foundational research for a startup journaling app seeking to modernize the journaling experience through video and natural language processing.
Customer Empathy Network
A framework to embed a culture of customer-centricity at an e-commerce furniture company.
Other work
See my other UX research, interaction design, and graphic design work.
Work Summary
I recently completed the Masters of Information program at the University of Michigan School of Information, concentrating in User Research & Design.
Previously, I’ve worked as a Design Research Intern at Dropbox and in non-technical program management at Cruise, Uber, and LinkedIn.
Areas of expertise include:
Organizational behavior & psychology
Ridehail and gig economies
Autonomous vehicles
I split time between the San Francisco Bay Area and Detroit Metro Area. I am open to relocation or remote work.
My Resume